TourFill | Waitlist Management
TourFill revolutionizes event management with its sophisticated waitlist management system. Tailored for the tourism industry, TourFill efficiently oversees waitlists, ensuring maximum attendance by promptly notifying customers when spots become available due to cancellations. With TourFill, you can seamlessly fill vacancies, optimize attendance, and enhance the overall experience for both attendees and hosts. Say goodbye to missed opportunities and hello to seamless customer management with TourFill.
Revolutionizing Cancellation Policies
Customers love flexible refund policies, but do you? Refunds are costly for businesses- lost revenue plus additional staff time to process the refund. Putting restrictions on why a customer can cancel brings additional costs- verifying the request, upset customers, and credit card chargebacks if a customer is denied their request. The only winner here is the customer.
At Copernican, we understand customers want flexibility and businesses shouldn't lose revenue because a customer changes their mind. With years of experience in the tour and experience industry, we have developed a full-service cancellation management platform. There can be a solution where customers and businesses win.
Cancellation+ | Increase Revenue. Decrease Frustration.
- Revenue Generating Cancellation Policies: Increase revenue through refundable ticket upgrades that come with flexible cancellation policies.
- Boost Customer Confidence: Drive additional bookings by providing cautious customers peace of mind. Copernican customers can choose from three industry vetted cancellation policies.
- Reduce Customer Service Costs: The team at Copernican handles all customer service requests for anyone who purchases Cancellation+.
TourClaim | Help Customers Unlock Refund Benefits
- Above & Beyond Customer Care: Even when you enforce an “all sales final” policy, TourClaim helps customers determine if they are eligible for a refund via their credit card benefits.
- Seamless Experience: Customers who aren't eligible for a refund under your cancellation policy can easily file a benefits request for a refund through our platform.
- Boost Customer Satisfaction: Offer no-show or nonrefundable customers an opportunity to claim a refund via their existing credit card benefits at no cost to you.
- Integrated with Leading Platforms: Compatible with FareHarbor, Zaui and others
Why Choose Copernican?
Financially Positive
Cancelation Policies
A customer friendly cancellation policy shouldn't be a money loser. Our policies drive additional revenue to your business.
Built by Tour and Experience Operators
Real people who pick up the phone. No bots or automated responses.
Seamless Platform Integration
We utilize the software architecture of your existing reservation platform. No clunky API’s or links to a website.
Best in class Customer Service
Real people who pick up the phone. No bots or automated responses.
Products that Benefit You and Your Customers
Your customers want flexibility, and you want revenue security. We can provide both.
Full Integration or À la Carte
With several products to choose from, you can build a cancelation management program that suits you.
Featured Clients
The Copernican Platform
Cancellation and Revenue Management Solutions that benefit you and your customers.
Get In Touch
Contact Us
COPYRIGHT © 2025 Copernican Admin, LLC ALL RIGHTS RESERVED. The information on this website is intended for illustrative purposes only.